Returns & Exchanges

At MetaLife, we want you to be completely satisfied with your fashion finds. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log in to your MetaLife account, navigate to your order history, and select the items you wish to return to receive a digital authorization code.

  • 2.
    Pack Your Items

    Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unwashed condition.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.